Clearing the cache of your Xbox One can often help temporary problems that cause connection or game-launch problems and is always advise you to try this first if you have any problems with the game on Xbox One.
- Press and hold the power button on the front of the Xbox until it turns off completely.
- Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
- Plug in the power brick.
- Wait for the light on the power brick to change from white to orange.
- Turn the Xbox back on as you would normally.
What Is Cache?
Cache is a storage space where your Xbox keeps certain information for future use. The cache is usually meant to store important elements for future use.